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Privacy Policy

Last updated: January 2026

John French Landscape Design ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request a consultation or quote
  • Subscribe to our newsletter
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Property address
  • Project requirements and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type and operating system

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Schedule and conduct consultations
  • Prepare quotes and proposals
  • Communicate about your project
  • Send relevant updates and information (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist our operations (e.g., web hosting, email services)
  • Professional advisers (e.g., accountants, lawyers) when necessary
  • Authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: